I should be getting paid to use their software, not me paying to use it, then pay MORE to get support that should be free with buggy software. So not only did I pay for version 7, 8, 9 Home, 9 WS upgrade and Universal Restore, they also want me to pay to help fix the bugs in the software.Īfter wasting 2 days with this UNDOCUMENTED problem and indiferent responses from Acronis, I am seriously considering taking my business elsewhere. And the destination drive is new anyway so should be problem free. to find out why there is a problem with the software.Īfter the chat session, I ran the disk check tool from Windows, rebooted and ran it again, and no problems found. support number and was directed to a webpage where I can pay $16. However they did suggest the red circle with white X meant a problem with the drive. I was informed that LIVE CHAT is not for support - only sales. I tried the LIVE CHAT and asked why there is a red circle with a white X in it, and the primary partition cannot be resized on the destination drive when disk cloning. We will investigate the problem and try to provide you with the solution. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. Please submit a request for technical support. Please keep both source and destination hard drives connected while creating Acronis Report. If the problem still persists, please create Acronis Report as it is described in Acronis Help Post. You can also create the new bootable rescue media with the latest build, boot your computer from it and clone your hard drive in rescue mode. If that does not help then please download the latest version of Acronis drivers, install it with disabled logging and see if the problem still persists. Please note that you will need to reboot your computer in order to scan the system partition. "chkdsk c: /r" "chkdsk d: /r" for every partition of your hard drives. For Windows XP please use Windows menu Start\Run, then enter the command Then enter the command "scandskw" and test all drives For Windows 9x please use Windows menu Start\Run Please check each partition of your hard drives by Windows utility: Please uninstall any previously installed build by following Start -> Settings -> Control Panel -> Add or Remove Programs -> Acronis True Image, prior to installing build 3666. Please download and install the latest build (3666) of Acronis True Image 9.0 which is available in the Product Updates section of our web-site. Supports dynamic disk, MBR disk, GPT disk, and EFI/UEFI boot mode.Thank you for choosing Acronis Disk Backup Software.Supports Windows 11, Windows 10, Windows 8.1, Windows 8, and Windows 7.Compress, split, encrypt, explore, and check backup images.Create a WinPE or Linux boot recovery environment in case the system fails.Backup disk space management helps delete old backups automatically.Disk and partition clone for upgrading HDD or transferring data.Supports full, incremental, differential, and automatic backups.The system, hard disk, partition, file, folder, and file backup and restore. The utility section lets you check the integrity of a backup image, to make sure there are no problems with it, burn a bootable rescue disc and mount a backup image, so you can explore it and restore each file through Windows Explorer. You can manage your backups through the Restore and Home screens. When you are ready, hit the Start Backup button. You can set a compression level (none , normal or high), enable encryption and split a large backup into smaller volumes, which is useful if you want to write the files to CD or DVD. Just select what you want to copy, and where you want to save the content to. The process is largely the same for all the options. The program lets you backup disk drives or backup systems of Windows 11 backup partitions (or dynamic volumes) and make a one-click copy of your system drive. From here, you can use the Home screen open the backup and restore modules clone a partition or disk and run some useful utilities. The app’s clean interface offers a selection of options down the left-hand side. The pro version offers three types of backup modes : full, incremental, and differential. AOMEI Backupper Professional is a professional data backup utility for Windows PCs that allows users to back up just about anything and prevents permanent data loss.
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